Using our store is easy and secure
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Our store could not be easier to use and is fully safe. Our payment system uses the industry standard Protx secured payment gateway which is SSL/128 bit encrypted and is approved by Verified by Visa, and Mastercard Securecode.
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Step OneChoose a product that you want to purchase. |
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Step TwoAdd the product to your cart when your are happy with what you are buying, remember to select the options you require such as finish type etc. If you need to add further items, just click on the 'Continue Shopping' link and the shopping cart will remember what you have already selected. |
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Step ThreeWhen you have selected all of the items that you wish to purchase, you can click on the 'Checkout' link at any time from within your cart. Fill in all of the relevant details:
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Step FourYou MUST click on the 'Confirm Order' button. When clicked, it will take you through to the payment process. |
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Step FiveThe payment process is handled by Protx. They use a SSL/128 bit encrypted payment gateway which is completely safe to use. It is trusted by 'Verified by Visa' and 'Mastercard Securecode' as well as 'Verisign'. |
When the payment process is finished, you will be re-directed back to the Total Bathrooms front page. You will also be sent an email with your account information, and a copy of your order.
Your user account gives access to details of all purchases you have made, and means that you are not required to enter all of your address etc details again, should you wish to make another purchase.
Further Information
For more information about our store, read our FAQ's
Delivery Information
Delivery anywhere in the UK is FREE of charge when you spend over £200 or more online (excludes items requiring palletising). To view a list of our typical delivery charges for orders under £200 click HERE. Palletised items such as bathroom suites and Bath are usually charged at £25 + Vat.
Price Promise
We believe firmly that excellence of service, and a proven track record are both excellent reasons to buy from us. We always endeavour to keep our prices as competetive as possiblem, and just as we have special offers from time to time, we recognise that our competitors do also. We would like to offer this price promise to you:-
If you find any product on this site cheaper on any of our competitors internet sites (not including auction sites such as Ebay), we will endeavour to beat that price!
Email us Here with the link to the product so we can verify it, and your telephone number. We can then contact you. If we can beat the price we will give you a redeemable coupon code for the price difference that you can input during the checkout process on this site. Otherwise, we will still let you know so that you are not left waiting.
See your account details
Existing customers may access their order history and other account details here: Account Maintenance.