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Derek Gordon told us:
Great Customer Service - Would highly recommend using Total Bathrooms. Great communication throughout and a truely superb order process. Proactive throughout. Delivery of all items were received 48 hours after placing the orders. I have never come across such an efficient operation and I would not hesitate to use Total Bathrooms again, and recommend to others. Keep up the great service.
Marie Aitken told us:
Our order arrived promptly and I was delighted that it was the perfect piece for our bathroom. The online description of the product was spot-on and the quality was superior to what we'd expected. We did have a slight issue in that the mirror on the cabinet was damaged but a phone call to Total Bathrooms was dealt with very efficiently and a replacement product arrived the next day - with the courier taking away the damaged item! Excellent service!
One of our brassware suppliers - Vado has just donated £1000 to the British Institute for Brain Injured Children. For the last few years VADO, like many other companies, has decided against sending Christmas cards to customers, staff and suppliers and instead donated the equivalent cost of the cards and postage to a worthwhile cause.
BIBIC was nominated by Vado's IT Manager, Paul Simpson, who is pictured handing the cheque to Janet Cook, Jess Winchester and Linda Cunnington from BIBIC.
The money donated by Vado will be used to buy a touch screen computer, which is highly appropriate given that BIBIC was the IT Manager's choice!
"I am honoured to hand the cheque over on Vado's behalf," said Paul at the time. "Knowing our donation will give a child who is unable to write or communicate, the freedom to share stories and jokes with their family and friends is incredible."